How to cancel my Fortnite Crew subscription?

To cancel your Fortnite Crew subscription, the process varies depending on the platform you used to sign up. Below are the steps you can take to cancel your subscription on different platforms:

Xbox

Cancel from Web Browser:

• Go to account.microsoft.com/account.

• Sign in to your Microsoft account.

• Click on "Services & Subscriptions" at the top.

• Select "Manage" next to your subscription listing.

• Click on "Turn off recurring billing."

• Follow the prompts to disable recurring billing.

Items Removed from Account on Xbox:

If items were removed after canceling the Fortnite Crew subscription on Xbox, it's likely due to Microsoft canceling and refunding the subscription.

Two options exist:

• Turn off recurring billing to cease future payments while retaining received subscription items.

• Contact Microsoft Support for a full refund, which will remove all Fortnite Crew content from your account.

PlayStation

PlayStation 5:

• Go to "Settings" from the home screen.

• Navigate to "Users and Accounts."

• Select "Accounts" and choose "Payment and Subscriptions."

• Under "Game and App Services," find "Fortnite" and select "Turn Off Auto-Renew."

PlayStation 4:

• Access "Settings" from the home screen.

• Go to "Account Management" and select "Account Information."

• Choose "Services List" and locate "Fortnite."

• Select "Turn Off Auto-Renew" to cancel the subscription.

• Web Browser:

• Visit store.playstation.com.

• Sign in to your PlayStation Network account.

• Click on "Subscriptions Management."

• Select "Turn Off Auto Renew."