How to fix Roblox error code 268: 8 easy ways

This annoying Roblox error may seem like a big hurdle but should be an easy fix.
Written By Eray Eliaçık

Reviewed by : Naim Rosinski

(Content Manager & Editor)

Last UpdatedOctober 9, 2024 at 02:25PM
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Facing Roblox error code 268—the "You have been kicked due to unexpected client behavior" message—can feel like hitting a brick wall. The good news is, it can be fixed.

Let’s break down what Roblox error code 268 really is, why it occurs, and how to resolve it with practical solutions.

What is Roblox error code 268?

Error code 268 is a disconnection error that indicates that Roblox has detected unusual client behavior. Like cheating. The typical message reads:

"Disconnected. You have been kicked due to unexpected behavior (error code 268)."

Credit: r/ROBLOXBans
Credit: r/ROBLOXBans

This error can occur due to a variety of issues, including suspected cheating or using exploit software. However, it doesn’t always mean you're using cheats or hacks—sometimes, it's simply due to software conflicts, network issues, or even server-side glitches, including but not limited to:

  • Browser extensions or add-ons that interfere with Roblox’s functionality.
  • Corrupt cache files in Roblox that may cause performance issues.
  • Antivirus or firewall settings block Roblox from running correctly.
  • Internet connection issues or network instability, particularly if you’re using a VPN.
  • IP-related issues where Roblox’s servers temporarily stop trusting your network.

How to fix Roblox error code 268

If you're encountering error code 268, don’t panic. Here are several solutions, starting from the easiest to more technical fixes.

Credit: r/robloxhackers
Credit: r/robloxhackers

Turn off any Roblox cheats or hacks

First things first: make sure you’re not using any cheat software or exploits. Even programs running in the background can trigger this error. If you're using third-party apps, close them, restart your computer, and try launching Roblox again.

Restart your computer

Even if you don’t use cheats, this classic solution often works wonders. Restarting your device helps reset any temporary bugs or issues that may be triggering the error. After restarting, reopen Roblox and check if the error persists.

Disable browser extensions

Conflicting browser extensions or add-ons could be the culprit behind Error 268. Here's how to disable them for different browsers:

  • Chrome: Click the puzzle piece icon next to the search bar, select Manage Extensions, and toggle off any extensions.
  • Microsoft Edge: Go to Manage Extensions and turn off all add-ons.
  • Firefox: Click the puzzle piece icon, select Manage Extensions, and toggle off the extensions.
  • Safari: Go to Preferences > Extensions and uncheck boxes next to any active extensions.

Once all extensions are off, restart your browser and try running Roblox again.

Clear Roblox Cache Files

Corrupt cache files can prevent Roblox from functioning properly. Clearing these can solve many problems without affecting your saved progress (which is stored on Roblox servers). Follow these steps:

  • Windows: Open File Explorer and type %localappdata% into the search bar. Find and delete the Roblox folder.
  • Mac: Open Finder, go to Go > Go to Folder..., type ~/Library/Caches/, and delete the Roblox folder.

After clearing the cache, restart your device and see if Roblox works.

Turn off your antivirus or firewall

Sometimes, antivirus software mistakenly identifies Roblox as a threat. If you’re using Windows' built-in antivirus, search for "Virus & Threat Protection" and toggle off Real-Time Protection. Similarly, if you’re using a third-party antivirus, check its settings to temporarily disable it

Credit: r/Windows11
Credit: r/Windows11

Proceed with caution—disable your antivirus only to test if this resolves the issue, and be sure to turn it back on afterward.

Flush your DNS cache

Flushing the DNS cache can resolve networking problems that might be causing the error. To do this:

  • Open Command Prompt as an administrator.
  • Type the command ipconfig /flushdns and hit Enter.
  • Restart your computer and try Roblox again.

This solution is particularly useful if you suspect connectivity issues.

Try a different network or use a VPN

If the Roblox error code 268 seems tied to your Wi-Fi, as it was for some players, try switching to a different network. You could use your mobile hotspot or connect through a VPN to test whether the issue lies with your current internet connection.

In some cases, Roblox’s servers might temporarily "distrust" your network, especially if multiple connections or activities are flagged as suspicious. Using a VPN can bypass this restriction, though it's worth noting that VPN usage can sometimes cause issues too.

Reinstall Roblox

If none of the previous methods work, reinstalling Roblox might help reset any faulty configurations or files. This is a last resort, but it often resolves persistent problems.

  • Windows: Go to Apps & Features, find Roblox, and click Uninstall. Download and reinstall from the official Roblox website.
  • Mac: Drag the Roblox app to the Trash, then download a fresh version from Roblox’s site.

The exact cause of Roblox error code 268 remains unclear, but many users, including you, have found it linked to network behavior. Roblox’s anti-cheat system may misinterpret normal activity as suspicious, temporarily banning your connection. Server issues, account restrictions, or software conflicts could also be factors. If you are still having issues, contact Roblox Support.

Credit: r/RobloxHelp
Credit: r/RobloxHelp

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Meet Eray, a tech enthusiast passionate about AI, crypto, gaming, and more. Eray is always looking into new developments, exploring unique topics, and keeping up with the latest trends in the tech industry, and gaming is the sweetest spot.

Eray has been rocking it as a news manager and content creator at spots like, TechBriefly, Gamelevate, Softonic, and various tech realms. Crafting over 2k tech articles, Eray captivated millions of readers for over three years.

Now, over at THESPIKE, Eray is a content writer, blending the love for spinning stories and helpful guides for all-things gaming.

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